Playing at Vortex casino (the "casino"), whether for fun play or real play constitutes an agreement between the player and the Company that the player be bound by the following terms and conditions contained herein. The player accepts that this is a binding agreement between the player and the casino and is the sole agreement governing the player’s relationship with the casino, to the exclusion of all other agreements, statements, and representations. Each clause contained in these terms and conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason, the remaining terms and conditions shall remain of full force and effect. The following Terms and Conditions govern the use of the Vortex Casino website and online casino: The casino reserves the right to amend these Terms and Conditions at any given time and without prior notice to you. Changes to these Terms and Conditions will be made at the discretion of casino management. It is the player’s responsibility to keep up to date with these rules, terms and conditions. You must understand and accept that we are unable to provide you any legal advice or assurances.
1 - PLAYER OBLIGATION
1.1. By playing at Vortex casino, you represent and warrant that you fully understand and agree to comply with these Terms and Conditions.
1.2. Participation in the activities and games of the Casino (the "Game") is open only to residents of those jurisdictions where such participation is legal and not prohibited. Participation in the Game is void wherever prohibited by law.
1.3. The Casino is restricted to individuals of legal age as determined in the jurisdiction in which the individual resides. You may only participate in any gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting. You must understand and accept that we are unable to provide you any legal advice or assurances. You must be at least 18 years old to use this service.
1.4. It is the player’s responsibility to ensure, before signing up at the casino and agreeing to these terms and conditions, that they are not violating any rules in the jurisdiction in which they live. Due to the nature of the Internet, it is not possible for the Company to limit access to its website to those jurisdictions in which it does business. Services and products described on this website may therefore not be eligible for solicitation in your jurisdiction. If you are accessing this website from such jurisdiction, you should not consider anything on this site as an offer to sell or as a solicitation of an offer to buy any product or service from Company. This site is for use only by persons residing in jurisdictions where the Company’s products and services may legally be offered.
1.5.In creating an account and becoming a player at the casino, whether for fun play or real play, you guarantee the authenticity and accuracy of all information you submit. If it is determined by the Company that any information it was given by the player is false, the Company reserves the right to suspend a player’s account along with all relating cash-ins. The account will remain suspended until such time as the Company has determined in its sole discretion that the player’s information was authentic and accurate. By playing any game at the casino, the player warrants that the player is familiar with the rules of such game and acknowledges that the rules of each game are available through using the help facility at the casino.
1.6. The Company reserves the right to refuse membership in the casino to any applicant or to suspend an existing member’s playing privileges without cause and at the Company’s sole discretion. In placing wagers at the casino, the player realizes that this is their voluntary involvement and is equal to gambling. Participation carries the risk of losing money and the Company shall under no circumstances be liable for any losses or damages whatsoever incurred by the Player in connection with the player’s use of the casino.
2 – GENERAL TERMS
2.1. Each Vortex casino player is allowed one real account only. Multiple accounts will be closed and all winnings or withdrawals will be removed.
2.2. Employees of Vortex casino, subsidiaries and affiliates, licensees, distributors, advertisers, agencies, affiliated companies and their direct family members are not permitted to play at the casino.
2.3. The casino and its games are for entertainment purposes only. You are not required to make a deposit to play the games. Games can be played for fun by registering a guest account. By playing casino games at Vortex casino, you acknowledge and accept that you are doing so at your own risk, and do not find the games or the casino to be offensive or unjust.
2.4. You are solely responsible for keeping your casino account information confidential and out of reach of third parties.
2.5. Vortex casino reserves the right to close your casino account without prior notice. Any balance or pending cashin during such cancellations may be credited to you, however, the casino reserves the right to confiscate any balance or pending cashin for the following reasons:
a. If the casino finds evidence to suggest that you have more than one active account with Vortex casino.
b. If the name on your casino account does not match the name on the credit card that was used to make a deposit to that account.
c. If you participate in a Casino promotion and cash-in before fulfilling the requirements of that particular promotion.
d. If you provide incorrect or misleading registration, account or identification information;
e. If you are not of legal age.
f. If you reside in a jurisdiction where participation in online gambling is prohibited or illegal.
g. If your casino account is being used by another person, whether with your consent or without.
h- If you are linked to fraudulent activity, suspect of cheating, playing as part of a syndicate or make use of malicious software, computers or systems designed to defeat the casino.
i- If observations of your playing pattern suggest that you are not playing in the spirit of the game, or deliberately playing at minimum risk in order to cash in bonus money.
j- If you have exercised fraudulent behaviour at another online casino/s.
In the event the Company suspects fraud or fraudulent activity on your part or if any of your payments are charged back, the Company has the right to withhold any amount from your account which is in excess of your original deposit, and if deemed necessary by the Company, to initiate any legal proceedings to collect any payments owed by you. You agree to fully pay any and all payments and charges due to the Company or to Payment Providers in connection with your use of the Online Casino. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event all winnings will be void and you will refund and compensate the Company for such unpaid deposits including any expenses incurred by the Company in the process of collecting your deposit(s).
2.6. All fraudulent or suspicious activity will be reported to the appropriate law enforcement agencies, banks and credit card companies, together with your identity and email address.
2.7. If you do not log onto your Casino account for a period of 180 days, any balance in your account will be forfeited to the Company. All accounts that are inactive for a 6 month period will be deemed to be inactive and will be closed.
3- ACCOUNTS & PASSWORDS
3.1. The Company permits only one casino account per household at the casino.
3.2. You are solely responsible for keeping your account number and password secure and secret. You shall not allow any other person or third party including, without limitation, any minor, to use or reuse your account, access and/or use any materials or information from the Web site, accept any Prize, or participate in the Games. You are solely responsible for any purchases and/or losses that may occur on your account.
3.3. The player assumes full responsibility and agrees not to hold the Company liable for any losses or damages resulting from the player’s failure to keep his account number and password confidential.
4 - PRIZES & WINNINGS
4.1. The casino reserves the right to request documentation for the purpose of identity verification prior to granting any deposits or withdrawals from the player’s casino account.
4.2. The minimum sum required to make a deposit is €/$/£ 25. Deposit made without any additional bonus must be wagered at least once(x1) its sum in order to qualify for withdrawal. Deposit made as part of promotion is subject to promotion’s Terms and Conditions.
4.3. The maximum sum of a single withdrawal is €/$/£2000. Larger sums will be paid in instalments. Each instalment will not be larger than €/$/£2000. Instalment will be paid once every 2 weeks.
4.4. The minimum amount for a withdrawal is €/$/£ 100.
4.5. In order to make an account available for withdrawals, the player will need to make at least one verification deposit in the casino. Player who have never deposited will not be authorized for withdrawal.
4.6. A $/€/£45 service charge will apply for all withdrawals being processed through Check/Wire.
4.7. Players winning a sizeable amount deemed to be worthy of publicity by the casino agree to make their first name and first initial of your surname (e.g. John S.) available for any event arranged by the casino in relation to that win and without additional compensation. The casino will at all times respect the player’s privacy in this event.
4.8. You are solely responsible for applicable taxes on winnings and/or prizes awarded by the casino.
5- THE SERVICE
5.1. The Service and the Software are provided "as is". We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Software.
5.2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us.
5.3. We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by e-mail or in writing to Customer Support.
5.4. Although we shall take all reasonable measures to ensure that the Software and files are free from computer viruses we cannot and do not guarantee that the Software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
5.5. We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after temporary suspension.
5.6. In the event of a Casino system malfunction all bets are void.
5.7. If you have any dispute with regard to any outcome in the Game, you must submit your complaint to the casino in writing within fourteen (14) days. In the event of a discrepancy between the result showing on your Casino software and the Casino’s server software, the result showing on the Casino’s server software shall be the official and governing result of the Game.
6- SHARED ENVIRONMENTS
6.1. We may impose any limits or conditions that we, in our sole discretion, deem fit on any persons who open or attempt to open Accounts at the Casino where such Accounts originate from environments where computers are, or the environment is shared.
6.2. All wagers at Vortex Casino must be processed through the user-interface created by the casino. Internet wagering through any other means such as a “robot” player is forbidden. Should the casino find evidence to suggest that non-approved software is being used the casino reserves the right to deem all such wagers invalid and will cancel your casino account with immediate effect.
6.3. Vortex casino reserves the right to withhold any withdrawal that might be linked to fraudulent activity.
6.4. Materials of the Game (whether electronically obtained or obtained by other means) are automatically void if counterfeited, mutilated, forged, altered or tampered with in any way, if illegible, mechanically or electronically reproduced, obtained outside authorized legitimate channels or if they contain printing, production, typographical, mechanical, electronic or any other errors. Liability for materials of the Game containing any error is limited to replacement of same.
6.5. Any and all materials submitted for prize claims become the property of the Company and will not be returned. The Company is not responsible for lost, late, illegible, incomplete, damaged, mutilated, misdirected, or postage due mail, requests, prize claims or entries.
7- INTELLECTUAL PROPERTY
7.1. We hereby grant you a revocable, non-exclusive, non-transferable right to use the Casino Website and the Software and all content derived from the Casino Website and the Software, including copyright and all intellectual property rights therein, in connection with the Service in accordance with these Terms and Conditions.
7.2. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Casino Website and the Software shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors.
7.3. You acknowledge and agree that the material and content contained within the Casino Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with, or create derivative works of such material and content.
The English version of these terms prevails over any other language