How do I get started at Vortex Casino ?

To start playing at Vortex, follow the fast and easy process described here


How do I register an account at Vortex Casino?

Click on the register button at the top of this page, or click here.
Then, all you have to do is enter a few details and your registration is complete.
You will get instant access to all Vortex Casino games.


How do I download Vortex Casino software?

Please click the 'download now' button anywhere on the site or here. Save the download file on to your computer or simply open it and follow the easy instructions.


How long does the download take?

The download time varies depending on your Internet connection, it takes around 1-5 minutes.
Be advised that you will only need to complete this process once, you will then be able to access the casino instantly.


Are transactions secure?

Absolutely! We utilize a 128 bit SSL Digital Encryption to ensure the security of all your transactions.


How do I make a deposit?

You first need to create a real account . If you wish to do so, click here.
To make a deposit click on the "Cashier" button in the casino client or in the games on our site.
You have several deposit methods available. You can find more detailed descriptions of these  payment methods on our banking page


What is the minimum deposit amount ?

In order to play for Real money at our casino, you must make a minimum deposit of $/£/25


How do I make a withdrawal?

To withdrawal your winnings, go to the "cashier" section and follow the user-friendly instructions. You have several withdrawal methods available. You can find more detailed descriptions of these  payment methods on our banking page


Can I reverse a withdrawal?

Absolutely, as long as the withdrawal is not processed. It will appear in the cashier.
You cannot make a deposit if you have pending withdrawals.


How is the outcome of games generated?

We use a very sophisticated Random Number Generator (RNG) to create a randomized outcome for each game.


Can I play at your Casino if I have a Mac computer?

If you are a MAC user then please use our Instant play version.


Do I have to pay to try out the games?

No, you can play for free as long as you like.


How can I recover my username?

Simply contact our customer support 24 hours a day, 7 days a week. Please visit our support page.
For security purposes, you will have to provide some personal information.


What are the main system requirements ?

Windows 7/Vista/XP/2000/98/NT/95, P166MMX, 32MB RAM, 16-bit color, and 20MB free hard disk space.